Frequently Asked Questions

 We offer all of the above! We understand that life happens, and we want to work with you on an individual basis to make sure you receive support in whatever way you need. The only exception is that we do not offer virtual or phone sessions while clients are driving. 

We require at least 24 hours’ notice to cancel or reschedule a session in order to avoid being charged. Since we reserve this time specifically for you, each clinician has their own policy regarding how much will be charged depending on how late the cancellation occurs.

 Yes, though spots are limited and processed through a third-party platform. Since we are out of network for most insurance providers, we can provide superbills for you to submit for possible reimbursement—though coverage is not guaranteed. Please see our Services Offered page or contact us to more details. 

Yes! We believe every client should feel both safe and excited to begin therapy, so we offer free consultations that typically last 15–20 minutes. This time helps you get a feel for fit and ask any questions before moving forward. 

The length of therapy varies from person to person. Some clients come in with a specific goal or short-term concern and see progress in just a few months, while others choose to continue longer as therapy becomes part of their ongoing growth and self-understanding. 

You don’t have to have it all figured out—that’s what therapy is for. Sometimes not having a clear direction often allows us to uncover what’s most important and create lasting, intentional growth. 

We actually welcome those experiences. It takes courage to try again after a difficult experience, and we value helping clients rebuild a sense of safety, trust, and belonging in therapy. 

 The best way to get started is by scheduling a free consultation so we can explore your goals and see if we’re a good fit. From there, we’ll find a time that works for you and move forward with your first full session.

If you’d like to reach out, you’re welcome to give us a call at (615) 900-2388, but the quickest way to connect is by sending us a message through our Contact Us page.